This is most likely caused by a firewall blocking the browser from loading. Go to your firewall settings and make sure to allow it. The browser file name is "PPChromium.EXE". If you have to search for it, it will be installed at C:\Users\[user name]\AppData\Roaming\PPTWebBrowser\

 

 

 

 

If you continue to get the error message, please contact our support staff to troubleshoot the issue. There is a log file we need that will have the error details. 

Browse your computer to the following directory to get to the log file.

 

C:\Users\[user name]\AppData\Roaming\PPTWebBrowser\Logs\

 

The log file records everything so it can be rather large. To help us keep our sanity, please delete the log file and then run PowerPoint and use PPTWebBrowser again to make the error appear. When you get it again. just close PowerPoint and then attach the log files to an email to [email protected] and describe what it was you were doing when you got the error.